Pawp reimbursement and deductibles
Once an emergency has been confirmed by one of Pawp’s online vets, you should take your pet to a clinic straight away. Once you receive your invoice, you’ll ask the clinic to call Pawp and they’ll reimburse them directly.
You shouldn’t have to hand over any cash at all, unless the treatment is more than $3,000, or the vet asks for an upfront deposit. There are no deductibles, and Pawp will cover all costs.
Pawp waiting periods
Serious illnesses in cats and dogs can be very worrying, and the last thing you want to think about is not having the cash to cover emergency care. You should note that your Pawp insurance is subject to a five-day mandatory wait period before you’ll be able to access any emergency cash.
If your pet needs emergency care inside this period, you’ll need to pay for treatment yourself. This waiting period starts from the day you sign up for coverage.
Those that are fully covered should have no waiting periods at all and will be reimbursed on the day of treatment. The insurer pays your vet directly, and you can either call customer services or email a photograph of your invoice to initiate payment.
How much does Pawp pet insurance cost?
Dog and cat health insurance can often run into hundreds of dollars per month, but pricing couldn’t be simpler here. The Pawp monthly cost is just $19, which covers up to six cats and dogs. This could be any combination of six animals, say three cats and three dogs for example, and if you’d like to insure more pets, you’ll simply open a new package at an additional $19 per month.
Unfortunately, emergency vet visits are getting more expensive these days, and can sometimes exceed the $3,000 limit offered by the provider. Where this is the case you’ll be liable for additional charges. Plus, each pet is only entitled to one round of emergency treatment per year, meaning you’ll need to pay for any additional trips to the vet yourself.
Customer service and satisfaction
Pawp customer service is generally excellent. With 24/7 care and fast connections to vets, you can rest easy knowing that you’ll be able to get treatment for your pet at any time of the day or night. If you have any questions, feedback, or concerns, you can reach out to customer services via text message and email, as well as via a live chat option through your online account.
The insurer is also reachable via social media channels on Twitter, Facebook, and Instagram.
Is Pawp pet insurance legit
Throughout this Pawp pet insurance review, we’ve stressed just how simple and convenient the service is. While most insurers have mountains of paperwork, long waits for payments, and complicated pricing plans, Pawp is committed to making things easy for you. With just one plan, instant access to vets, and payments on the day of treatment, it really is differentiating itself from the competition.
It’s great for covering common health issues in dogs and cats, however, if your pet has a more complex medical issue, you might want to consider more specialist insurance, as the $3,000 payout limit won’t be enough to cover all circumstances. Remember, only cats and dogs are covered here, so if you have any other pets you’ll need to find a different insurer.
Overall, there’s a lot to like about Pawp, and we’d definitely recommend checking them out if you’re on the hunt for insurance.